Refund policy
Return & Refund Policy
At Maxx7Designs, your satisfaction is our priority. Because we work with multiple dropship suppliers, our return process varies by item and situation.
Items Under $30 We offer a full refund or replacement — no return required. Simply contact us within 7 days of delivery with your order number and a photo of the issue.
Items Over $30 Returns are handled on a case-by-case basis. Contact us within 7 days of delivery and we will provide instructions. Return shipping costs may apply.
Defective or Damaged Items If your item arrives defective or damaged, we will issue a full refund or send a replacement at no cost to you. No return necessary.
Non-Returnable Items
- Items returned after 7 days of delivery
- Items showing signs of use or damage not caused by shipping
How to Contact Us Email us at my2cents.sg@gmail.com with your order number, description of the issue, and photos where applicable. We typically respond within 1–2 business days.